Cerberus Helpdesk
Description
There are so many obstacles to productively handling e-mail interaction between you and your clients. Junk mail. Viruses. Common issues that seem to pop back up every day -- things you swear your team has solved so many times before -- yet you can't find exactly where you left that "perfect" solution. Sound familiar? Our flagship product, Cerberus Helpdesk, handles mission critical e-mail management for over 4,000 companies worldwide -- from one-person startups to Fortune 500 giants. Cerberus delivers a highly-customizable, intuitive interface packed with an abundance of powerful features, such as: an exceptionally adaptive anti-spam system, comprehensive search and customer history functionality, e-mail templates for standard responses and canned text, an extensive reporting system, a central knowledgebase providing solutions to previously addressed issues, multiple department and e-mail address support, project and task tracking, emerging automated agent behavior and much more!
Visits : 260
Google Page Rank : 
Requirements
| Date Included | 2006-03-07 17:01:52 |
| Date Modified | 2006-03-07 17:01:52 |
| URL | http://www.cerberusweb.com/ |
| Download URL | http://www.cerberusweb.com/downloads.php |
| Version | 2.6.1 Release |
| Platform | linux, windows, freebsd, |
| Filesize | KB |
| Price | Free |
| Author | WebGroup Media, LLC |
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